Fire Rescue

Fire Rescue

"Alachua County Fire/Rescue is a value-driven organization dedicated to responsive, respectful and courteous customer service"

If Alachua County Fire/Rescue recently provided service to you. We would like to take this opportunity to ask you for your feedback on our performance. The information you provide will assist us in our continuing process of improving our quality of service.

Please complete the brief questionnaire below. After completing the questionnaire select the submit button at the bottom of the questionnaire and your responses will be emailed to our staff for review. If you have any questions or additional comments, please feel free to call (352)384-3101. Thank you for your valuable input!


What Type of Service did you receive?
(If Other please specify Below in the comment boxes)

1. Please rate our performance in addressing your needs:

2. Please rate how clearly our procedures were explained to you:

3. Please rate how couteous and professional the Fire/Rescue Services Employees were in their service to you:

4. How would you rate the overall quality of the service you received?

5. How would you rate your overall experience with Alachua County Fire/Rescue Services?


Please comment on your overall experience with our service:

Please describe additional services that would be of value to you:


Customer name (optional)

Phone number (optional)

Email address

Account Number (optional)

May we Contact you in the future about this questionnaire?


Thank You for visiting our web site! If you have any questions concerning your bill, please direct them to the Division of EMS Revenue & Collections. If you have an questions or suggestions related to this site, please direct them to the Fire Rescue Webmaster.